Player reports scam and confiscated funds

However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. The casino offers a strong selection of live casino games powered by reputable providers such as CreedRoomz, Lucky Streak, and Medialive, including live blackjack, roulette, baccarat, and more. Operated by Green Champions Leader S.R.L., these casinos provide generous bonuses, a massive game library, and trusted payment methods.

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Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Michal (email protected). I truly appreciate the time and effort you’ve taken to share everything with us so far. Could you please forward all communications you have had with this casino to email protected. You know what the Casino did tell me bets bunny casino dozens of times? The Representative is well aware of the different wordings, and there are many complaints because of this.
Typically, when players face challenges in a casino that has, shall we say, a far from ideal safety index rating, they tend to stop their play and seek out better options. BetsBunny Casino is more than just a new name on the scene — it’s a full-featured online casino and sportsbook built with excitement, rewards, and UK player satisfaction in mind. These offers let you play select slots or place sports bets absolutely free — all while still giving you the chance to withdraw real winnings (after x1 wagering, of course).

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E) 25%-99% threshold, are limited to twelve (12x) times the initial deposit amount. D) 100%-119% threshold, are limited to ten (10x) times the initial deposit amount. C) 120%-149% threshold, are limited to eight (8x) times the initial deposit amount.

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These live dealer gaming studios provide access to nearly 900 live games. The live casino hosts games from Ezugi, Evolution, Pragmatic Play Live, Creedroomz, Luckystreak, Medialive, XPG, Playtech, and 7Mojos. If you prefer to pay your way into bonuses, you’ll come across thousands of Bonus Buy slots. The minimum withdrawal is surprisingly high at €100 / $100, which isn’t ideal for budget players unless you score a huge win. If the casino decides to react, we will reopen the complaint, and you will be notified by email. However, the decrease in the rating caused by unresolved complaints might help to change the casino's approach.
Both also offer thousands of games and a range of bonuses with similar wagering requirements. For cryptocurrency players, the welcome bonus is huge if you convert the value of Bitcoin into your domestic currency, and you get free spins on top! The GCB is one of the most trusted global licensing authorities monitoring operator finances, player data privacy, website security and online casino fair play. I highly suggest that you take the time to read the reviews for each casino and only participate in well-established casinos that have received high ratings. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.
Welcome to BetsBunny Casino – the exciting new home for UK players who love top-tier slots, table games, and sports betting. Join the ranks of our most loyal players and experience gaming with an edge that’s all your own. Whether you're a first-time player or a seasoned high-roller, our lineup of bonuses is designed to boost your bankroll and keep the excitement roaring. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. We only contact players through this official complaint thread or via @casino.guru email addresses. Although the CGA does not officially handle disputes between players and gaming operators, they still might be able to help, so it is worth a try.
I have tried to contact the casino repeatedly, but as expected, have had no success. That said, I will make an effort to contact the casino to explore if there is any way I can facilitate a change. This practice is something we do not view as fair, especially if the funds in question should be treated as real money; therefore, any bonus conditions should no longer be applicable. After reviewing your replies and the evidence you provided, it does appear that the casino limited your winnings on two separate occasions. I'm Michal, and I have taken over your complaint. This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.
B) 150%-199% Bonus threshold, are limited to six (6x) times the initial deposit amount. A) 200% and above Bonus threshold, are limited to three (3x) times the initial deposit amount. 🔹 Are there daily bonuses at BetsBunny? Register, make your first deposit, and the bonus will either be applied instantly or activated via a promo code shown during sign-up. BetsBunny delivers a gamified experience, packed with real value every day of the week. From the moment you land on the site, you’re greeted with dynamic promotions, a sleek mobile interface, and a platform that blends slot fun and sports thrills with ease.

What license does Bets Bunny Casino operate under?

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The key differences are that iWild does not offer sports betting, and the list of bonuses is slightly different. We found the mobile site is as user-friendly as the desktop version, with fast load speed for games and pages used to manage your casino account. For jackpot games, there are no progressive slots, but plenty of fixed jackpots are available.